Introduction to Service Design | Engineering - University of Trento

Explore innovative user-centric services through this introductory course on service design and engineering from the University of Trento, Italy.

Introduction

This course provides an introduction to service design and engineering, covering the fundamental concepts, methods, and tools used in the design and development of services. It explores how to create innovative and user-centric services that address real-world problems.

Highlights

• Learn the principles and practices of service design
• Understand the role of technology in service innovation
• Develop skills in user research, prototyping, and service testing
• Explore case studies of successful service design projects

Recommendation

This course is recommended for students, professionals, and entrepreneurs interested in understanding how to design and engineer effective services that meet the needs of users and create value for organizations. It provides a solid foundation for those pursuing careers in service design, user experience, or service management.

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